Tech Support

Macintosh


The RMA Request Form for replacement request (For USA customers only)

Request for technical support (For USA customers only)

Click here for some basic knowledge for networking. 

Broadband routers (Wired or Wireless)

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The setup wizard of the CD disk can not find the router. I am stuck in the setup wizard.
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My laptop has a built-in wireless adapter. It says "No wireless networks available?"
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What is the default IP address, username and password for Edimax routers?
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My Windows 7 asks for a PIN code for my new router. However, my router does not have PIN code.
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I took BR-6258n nano router for travel. How can I use it to connect to the wifi network provided by hotel?
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How can I secure my wifi network by setting up a wireless security password?
How can I change my wireless security password?

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How can I configure BR-6258n Nano router as repeater to extend the wireless range?
(this instruction can apply on other Wireless router models like BR-6428n, BR-6228nS)

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How can I configure Edimax Wireless router as a Wireless Bridge for my ethernet device?
(this instruction can apply on most Edimax Wireless router models like BR-6258n, BR-6428n, BR-6228nS)

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Quick Installation Guide for Routers
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General configuration for Edimax routers
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Advanced configuration for Edimax routers
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How to assign computers on BR-6204WG with fair bandwidth for Peer to Peer applications

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My ISP is a wireless ISP.  There is no cable/dsl modem for me.  How to use WISP mode in BR-6204Wg?

Wireless Access Point

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Why the Setup Wizard of CD disk says my password is wrong, I am using the default password.
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How to use web browser to login to Access Point configuration page at http://192.168.2.1
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Edimax Wireless Access Points have several modes. Which mode should I choose?
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How to setup EW-7416APn/EW-7228APn as a Repeater (range extender) by using setup wizard in CD?
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How to setup EW-7416APn/EW-7228APn as a Repeater (range extender) manually using Internet Explorer browser?
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How to setup EW-7416APn/EW-7228APn as a Wireless Bridge so my ethernet device can have wireless capability by using setup wizard in CD disk?
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How to use WPS button to setup EW-7438RPn as a range extender?
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Quick Installation Guide for EW-7206APG Access Point
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How to setup EW-7206APg Universal Repeater mode
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EW-7203APg AP Client (Station Infrastructure) mode
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Setup WEP security for your Wireless network

Wireless adapter

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When I connect to my wireless network, I was asked for a Network Key. What is a Network Key?
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Why my wireless adapter repeatedly connects then disconnects every few seconds?
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How to connect to a wireless network under Windows Vista?
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How to use WPS (Wi-Fi Protected Setup) to automatically connect to a secured wireless network
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Why my 300Mbps wireless adapter only can reach 135Mbps? Why my 150Mbps wireless adapter only can reach 65Mbps?
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Why my 300Mbps wireless card displays the speed of 270Mbps only, shouldn't it display 300Mbps?
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The software in the CD disk of EW-7811Un cause problems of my Windows XP or Windows 7. How can I load the driver without using the software from the CD disk?
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Why my wireless adapter does not detect the signal of my wireless router?
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Why my wireless network connection is disabled and can not be enabled?
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Quick Installation Guide for EW-7318USg wireless adapter
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Quick Installation Guide for EW-7628Ig/EW-7608Pg wireless adapter
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Why XP can not configure my wireless network
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Why my Windows XP got the Status: Validating Identifty
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Install EW-7117U Wireless USB adapter in Windows XP

Internet Camera

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How to setup wireless of the IP Camera? - Windows instruction
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How to use Edimax IPCam Surveillance Viewer software and view up to 16 Cameras?
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I forgot the login password of the Internet Camera. How can I reset the camera to factory default settings?
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How to record video to a NAS device?
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How to lower the volume of audio coming from the IP Camera?
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How to download eCam application for iPhone AppStore?
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How to use DDNS (Dynamic DNS) of Edimax IP Camera?
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I don't have a Windows computer. How can I setup camera by a Macintosh?
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IC-7010PTn/IC-3030: How can I view my camera from a computer on remote location?
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IC-7010PTn/IC-3030: How can I access the video stream directly of the camera?
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IC-7000PTn: How can I view and control the pan/tilt of my camera from my iPhone?
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IC-7000PTn: How can I view my camera from a computer on Internet?
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IC-7000PTn: How can I setup multiple camera units and view them from a computer on Internet?
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IC-7000PTn: My camera can only pan. The tilt does not seem to work.
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IC-7000PTn: I clicked "Start Recording" button in camera's page in Windows IE. I got the error message "Record File Path does not exist"?
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IC-9000: How can I view IC-9000 in the Edimax 16 cameras viewer application?
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IC-1500

Print Server Series

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What is the default username and password?
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How to setup wireless of MFP Print server?
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Your firewall will block print server utility
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How to use Standard TCP/IP Port
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Quick Installation Guide for Print Server
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Quick Installation Guide for PS-1206MF MultiFunction Printer Print Server
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More Print Server FAQ