Tech Support



The RMA Request Form for replacement request (For USA customers only)

Frequently Asked Questions

Click here for some basic knowledge for networking. 

Wireless adapter

bullet EW-7811Un USB 2.0 Wireless Nano USB Adapter instruction
bullet EW-7811Un installed as Realtek RTL8188CU driver. What should I do to install the right driver?
bullet Quick Installation Guide for EW-7318USg wireless adapter
bullet Quick Installation Guide for EW-7628Ig/EW-7608Pg wireless adapter
bullet Why my wireless card displays the speed of 270Mbps only?
bullet Why XP can not config my wireless network
bullet Install EW-7117U Wireless USB adapter in Windows XP

Internet Camera

bullet IC-7000PTn: How can I view and control the pan/tilt of my camera from my iPhone?
bullet IC-7000PTn: How can I view my camera from a computer on Internet?
bullet IC-7000PTn: How can I setup multiple camera units and view them from a computer on Internet?
bullet IC-7000PTn: My camera can only pan. The tilt does not seem to work.
bullet IC-7000PTn: I clicked "Start Recording" button in camera's page in Windows IE. I got the error message "Record File Path does not exist"?
bullet IC-1500

Broadband routers (Wired or Wireless)

bullet What is the default IP address, username and password?
bullet Quick Installation Guide for Routers
bullet General configuration for Edimax routers
bullet Advanced configuration for Edimax routers
bullet How to assign computers on BR-6204WG with fair bandwidth for Peer to Peer applications
bullet My ISP is a wireless ISP.  There is no cable/dsl modem for me.  How to use WISP mode in BR-6204Wg?
bullet BR-6104 / 6104W / 6104P
bullet BR-6001 Plus / BR- 6004 Plus
bullet BR-6001 / BR-6004

Wireless Access Point

bullet Login to Access Point configuration page at http://192.168.2.1
bullet How to setup EW-7416APn as a Repeater (range extender) using installation wizard in CD?
bullet How to setup EW-7416APn as a Repeater (range extender) manually using Internet Explorer browser?
bullet Quick Installation Guide for EW-7206APG Access Point
bullet

How to setup EW-7206APg Universal Repeater mode

bullet EW-7203APg AP Client (Station Infrastructure) mode
bullet Setup WEP security for your Wireless network

Print Server Series

bullet

What is the default username and password?

bullet

Your firewall will block print server utility

bullet

How to use Standard TCP/IP Port

bullet

Quick Installation Guide for Print Server

bullet

Quick Installation Guide for PS-1206MF MultiFunction Printer Print Server

bullet More Print Server FAQ

Network Adapters Series

bullet EN-2000 Series 10Mbps ISA NIC
bullet EN-5200 Series 10Mbps PCI NIC
bullet EN-9130 Series 10/100Mbps PCI NIC
bullet EP-4000A 10Mbps PCMCIA NIC
bullet EP-4101 10/100Mbps PCMCIA NIC
bullet EP-4103 10/100Mbps CardBus NIC
bullet EU-4201 10/100Mbps USB NIC

CPU (KVM) Switches

bullet Genie2/Genie4/MG2/RAS106/RAS108
bullet CAS221/421/601/611
bullet ECS208/ECS216
bullet USB

Taiwan/Headquarters
(International Tech Support Center)

Edimax Technology Co., Ltd.
TEL : +886-2-77396888

FAX : +886-2-77396887
service@edimax.com.tw

China Branch
Beijing Edimax Science & Technology Co., Ltd.
TEL : +8610-82665815
FAX : +8610-82665795
support@edimax.com.cn

USA Branch
Edimax Computer Company
TEL : 1-408-988-6092

FAX : 1-408-980-1530
support@edimax.com

Edimax Latin America
TEL :1-786-845-8099
FAX :1-786-331-8490
support@edimax-latin.com

Europe Branch
Edimax Technology Europe B.V.
TEL : +31-499-377344
FAX : +31-499-372647
support@edimax.nl

United Kingdom
Edimax Technology (UK) Ltd.
TEL: +44-845-1238307
FAX: +44-845-1238306
info@edimax.co.uk

Poland Branch
Edimax Technology Europe B.V.
SP. Z O.O.
TEL : +48-22-6079-480
TEL : +48-22-6079-
481
support@edimax.pl

Romania Branch
Edimax Technology Romania
TEL : +40-31-4250126
TEL : +40-31-4250125
support@edimax.pl

Russia Branch
Edimax Technology Russia
TEL : +7-495-9210239
TEL : +7-495-9210239
support@edimax.pl