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General Issues
Q: How can I check the status of the router
or do some configuration?
A: Open the Internet Explorer Browser. The default address
of router is http://192.168.123.254
You can view the System Status and edit
the configuration after you login successfully.
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Q: I use a cable modem to connect to Internet.
The router cannot connect to Internet through the cable modem. What
should I do?
A: Check the user manual or instruction from your cable modem
company. If the instruction indicates you input a specific computer
name (like the user account number) in the computer, you need to input
the same computer name in the router configuration. You can also
go to Network in Control Panel and click Identification tab to find out
the computer name.
1. Open the IE with the address http://192.168.123.254.
Login and see the system status.
2. Click Primary Setup. Under the WAN type: Dynamic,
there is an optional host name field. Type the correct computer
name. Then click Save.
3. Click System Status. Click the 'Renew' button to reconfiguration.
Now the broadband router should get an IP address from the cable modem.
The IP address will show up in the System Status.
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Q: I use a DSL to connect to Internet.
The router can not connectto Intenet through DSL. What shouldI
do?
A: Please try the following instruction.
1. Check the ISP company and ask if they use PPoE protocol.
2. Open the IE with the address http://192.168.123.254.
Login the system status.
3. Click Primary Setup. Change the WAN type to be PPoE.
Put in the Username and Password. Then click Save.
4. Click System Status. Click the 'Renew' button to reconfiguration.
Now you should get an IP address from the DSL and connect to Internet.
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Q: I forgot my password for the router.
What should I do to restore the default password back?
A. There are two ways to reset the BR-6004/BR-6001 router.
1. Hit the RESET button.
Turn off the power then press the reset button => turn on the power
(keep pressing the reset) => about 5 sec, left off the reset button =>
then the BR-6004 is reseted. You can use the default password, admin,
to login.
Note: this RESET only available with the firmware 1.90e or above.
2.Use a Null modem cable connect to COM port to modify the password.
The detailed information is on the page 22 of user's manual.
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Q: For Dutch ISP: If you are
unable to connect to the Internet.
A : Please check your broadband router's
firmware version. If the version is 0.52 (or below) then please install
our new firmware version 0.57 above. You can download our new firmware
version in our Download section of our website.
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Q : Is BR-6104 can work
with ISP Wanadoo ADSL in Holland?
A : Sorry, current version is only compatible with Wanadoo cable
connection in Holland
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